A shortlist is what the marketplace surfaces when you tell it what you are looking for. You set the treatment, the destination and whatever other preferences matter to you, and the marketplace shows you clinics that match. It is a way of navigating a list of clinics, not a judgement about which one is right for you.
A search result is not medical advice and does not mean GetClinic recommends that clinic.
What you tell the marketplace, and what changes
Your shortlist is built from what you enter. Change the treatment, the country, or any filter you have set, and the shortlist changes with it. Nothing is fixed, and you are not locked into the first set of clinics you see.
You can also ignore the shortlist entirely and go straight to a clinic you found another way. The final decision to contact, consult with or book a clinic belongs to you.
What a shortlist is not
A shortlist is not a clinical comparison. GetClinic does not compare clinics medically and does not assess which one suits your case. A higher position is not a statement that a clinic is medically superior. The parameters that decide the order are published in the Marketplace Ranking & Sponsored Placement Rules, and only there.
It is also not a hand-picked selection, and no one at GetClinic sits and chooses clinics for you personally. Clinics on the marketplace are independent businesses, and where a clinic sits in a list is not GetClinic's view of whether it can treat you well.
What GetClinic's verification does and does not establish is a separate question. Read what "verified" means on a clinic profile, and how we check clinics for the full account.
Where the ranking parameters are published
The parameters that decide the order of results are published in full in the Marketplace Ranking & Sponsored Placement Rules. That document is the single canonical statement of them, and help text like this one is not allowed to restate them in its own words or vary them, precisely so that there is only one version to hold GetClinic to.
Read the Rules directly if you want the detail. They also set out how sponsored placement is separated from ordinary results, which is explained in plain terms in how search results and sponsored placement work.
What to do with a shortlist
Treat it as a starting point for questions, not an answer. A useful next step is to send an inquiry to more than one clinic and compare what comes back in writing, because each clinic sets its own price and states its own inclusions in its own offer.
An inquiry does not book anything and does not commit you to treatment. See from inquiry to booking for what happens after you send one, and how your clinic decides whether it can treat you for how the clinic reaches its decision.
No clinic is obliged to accept you. GetClinic does not guarantee that a clinic on your shortlist will take your case.
The limits of any shortlist
GetClinic is a technology marketplace. The clinic you choose provides your healthcare and is responsible for it. A shortlist tells you which clinics matched your stated preferences and nothing more than that.
This is general information about how GetClinic works, not medical advice. Only the clinic's qualified healthcare professionals can decide what treatment is right for you.