Verified on a GetClinic clinic profile refers to GetClinic's administrative verification process: a check of documents about a business, not a check of its medicine. Nobody at GetClinic has assessed the quality of that clinic's care, and the Terms of Service say so in terms. The label does not record which checks were run for any individual clinic. For that, and for the public register you can search yourself, see how we check clinics.
That does not make the label useless, but it is narrower than most people assume. GetClinic's verification is a documents process: a clinic supplies paperwork about its business and its licence to operate, and a member of GetClinic staff reads it and decides whether the clinic may be listed. What a clinic has to supply differs from country to country, and GetClinic does not confirm any of it with the authority that issued it, so the label is a starting point for your own checks and not a substitute for them. Today that checklist is defined only for Türkiye. In other countries it is empty, so a clinic there has not been through the document review described below.
What is actually checked
A clinic gives GetClinic documents. A member of staff reads them and either approves the clinic, asks for more, or refuses. Uploading a document does not verify it. What a reviewer reads is:
- a registry extract or gazette entry for the legal entity, the declaration of who owns and controls it, and the signature authority of the person signing for it
- the licence the clinic holds to operate as a healthcare facility in its own country, as issued by that country's authority
- where a clinic adds an accreditation itself, the certificate behind it, which stays unpublished until a reviewer has opened it and approved it. An accreditation that arrived with an imported profile was not reviewed this way
- the bank account certificate for the payout beneficiary, so a reviewer can see the account is in the name of the business being listed. GetClinic reads the certificate; it does not confirm the account with the bank
GetClinic reads the documents a clinic supplies. It does not confirm them with the authority that issued them. The full account of what is looked at and what is not, and the public register for each country, is on that page.
Four things verification does not promise
This is the part worth reading closely. A verification indicator is expressly not a guarantee that:
- a treatment is suitable for you
- your treatment will succeed
- there will be no complications
- the clinic remains compliant after its documents were reviewed
The last one matters because a documents review is a snapshot. A licence or an accreditation can lapse after the day its certificate was read, and a document that was accurate that day can stop being accurate later.
Verification cannot be bought
No clinic can pay for a verification indicator. The Marketplace Ranking & Sponsored Placement Rules list purchasing a verification status among the things payment cannot obtain, alongside the lifting of a safety or compliance restriction, the suppression of genuine negative reviews, and bypassing a clinic's legal, licensing, refund, privacy, advertising or patient-protection obligations. Ordinary commercial payments to GetClinic do not secretly improve a clinic's position in the unpaid results, and where payment does affect visibility it has to appear as sponsored placement and be disclosed.
A sponsored placement and a verification indicator are unrelated. One is paid advertising, labelled as such; the other is a documents process that cannot be paid for. See how search results and sponsored placement work.
Review labels are a different thing
Verification on a clinic profile and verification labels on a review are two separate systems, governed by two separate documents, and one does not imply the other.
Review labels describe what has been checked about a particular review, and the Review Integrity Policy sets out what each label does and does not mean. Notably, the fact that someone made a booking is not by itself enough for their review to be shown as verified treatment. See how reviews work, and what the labels mean.
What to do with the label
Use it as a floor, not a decision. A verification indicator refers to a documents process; it does not answer whether this clinic should perform your procedure.
The things that do help with that question are the clinic's written offer, what its surgeon says after reviewing your case, and the questions you ask directly. See how your clinic decides whether it can treat you, and who is responsible for what if you want the full responsibility split.
GetClinic is a technology marketplace. The clinic you choose provides your healthcare and is responsible for it. This is general information about how GetClinic works, not medical advice. Only the clinic's qualified healthcare professionals can decide what treatment is right for you.