From your first question to one year after — five clear steps.
We don't pay surgeons to be in our network. They pay us to be vetted. Your case is reviewed by a medical coordinator, not an algorithm. And you don't pay GetClinic anything — ever.
Share your case
What we ask for in the inquiry form
We ask three things: what treatment you're considering, where you live, and when you'd like to travel. Photos or medical scans are optional but help us shortlist faster. Nothing is shared with any clinic until you tell us to.
- Procedure (Hair · Dental · Rhinoplasty · IVF · etc.)
- Your location & when you can travel
- Optional: photos, medical history, prior treatment
- Email + WhatsApp · we never call without permission
Get matched
How we shortlist your three clinics
Our medical coordinators read every case personally. They filter for the right procedure variant for your anatomy, surgeon experience above 1,000 of your exact procedure, and availability in your travel window. You get three quotes — not thirty.
- Reviewed by a coordinator, not an algorithm
- Surgeon-experience floor of 1,000+ procedures
- Itemised quotes · what's in, what's not
- Locked-in price · co-signed by the surgeon
Free video consultation
What happens on the consultation call
Every shortlisted surgeon offers a free 30-minute video call. You can ask anything: technique, expected outcome, recovery, what they'd do differently in your case. A translator is included if you'd prefer to speak your own language.
- 30–60 min Zoom with each shortlisted surgeon
- Translator on the call in 7 languages
- Photos reviewed live · honest expectations set
- Decline any clinic with one click · no awkwardness
We coordinate travel
Everything sorted before you fly
Once you pick a clinic, your dedicated coordinator books everything else. Vetted flight options sent to you to choose from, hotel pre-booked next to the clinic, 24/7 airport transfers, in-person translator at every consultation, and a Turkish/Thai/Mexican SIM card active before you land.
- Vetted flight options · you book directly with airline
- 4★ hotel pre-paid · 3-min walk from the clinic
- Private 24/7 driver · both directions of every transfer
- SIM card with 10GB data · activated before you arrive
12 months of aftercare
What aftercare actually looks like
We don't disappear after surgery. For the first two weeks your surgeon's team checks in every day. Monthly video reviews are pre-scheduled into your calendar for a year. If anything goes wrong, GetClinic Care covers up to €30,000 of revision flights, second opinions and corrective treatment.
- Daily check-ins for 14 days — all in your GetClinic portal
- Monthly video reviews · month 1, 3, 6, 12
- Vetted local GP back home for in-person needs
- €30K complication cover · free · automatic
One price. Everything included. Written down before you fly.
The price gap with private healthcare at home isn't real if your quote doubles on arrival. We don't do that. Here's how the price you see becomes the price you pay.
Locked-in quote
We sign it. The surgeon co-signs it. Then it can't move — even if your case grows in scope.
Pay only after surgery
Hold your booking with €0. Most clinics: 30% on arrival, 70% after the procedure. Schedule depends on the clinic.
We price-match
Find a comparable verified quote elsewhere within 7 days of booking? We match or beat it, or refund the difference.
The questions you'd ask a friend who'd already done it.
Real answers — from our medical board, our coordinators, and from 10,000+ patients we've sent abroad since 2021.
Do I pay GetClinic anything?
No. We're free for patients. Clinics pay an annual partnership fee to be in our network, structured so it doesn't influence match decisions — those are made by our independent medical board. We don't take a per-patient cut, which means there's no incentive for us to push you toward the most expensive option.
When do I actually pay the clinic?
Most patients hold their booking with €0 and pay 30% on arrival, 70% after surgery — but the schedule depends on the clinic. You can cancel up to 14 days before for a full refund. We never ask for payment information just to send you quotes.
How do you decide which 3 clinics to shortlist for me?
A medical coordinator reads your case personally and matches against four filters: (1) surgeons with 1,000+ procedures of your exact technique, (2) availability in your travel window, (3) accreditation level matching your case complexity, (4) language match for ongoing communication. You see exactly why each clinic was chosen.
What if I want to look at a clinic that isn't in your network?
We'll happily tell you what we know about them. We can't formally facilitate the booking — that's the legal scope of our partnership — but if you're considering a clinic outside our network we can review their accreditations, surgeon credentials and quote with you for free. About 4% of our consultations end with us recommending a non-partner; that's by design.
Can I change clinics after I've booked?
Yes, up to 14 days before your surgery, no questions asked. Most patients don't, but the option exists. If you change after the 14-day window the clinic may retain a percentage of the deposit — typically 10–15% — to cover already-scheduled prep work.
What's the difference between you and other medical-tourism agencies?
Three structural differences: (1) we're free for patients with no per-case commission, (2) we underwrite GetClinic Care complication coverage from our own balance sheet — most agencies pass that risk to you, (3) our medical advisory board has clinical veto power on every partner clinic, which most agencies don't have at all.
Start at step one. Takes 2 minutes. No payment.
Three quotes from verified clinics within 24 hours. Free video consultation with each surgeon. Then decide.