From your first question to one year after. Five clear steps.
Clinics pay GetClinic a software subscription and fixed technology fees, never a share of your treatment price. Comparing clinics and getting quotes is free for patients. Every offer is itemised before you commit to anything.
Share your case
Tell us what you need · photos or scans optional · no card, no obligation
2 minutesCompare real quotes
Itemised offers from independently verified clinics · fixed or estimate, stated upfront
usually within 48 hoursVideo consultation
Talk to the clinic's medical team before you decide · AI-assisted translation
30 – 60 minutesReserve with a protected deposit
Secure payment route · 100% credited to your price · clear refund rights
100% creditedTreatment, then a year of follow-up
Clinic-led aftercare · structured check-ins for 12 months
12 months
Share your case
What we ask for in the inquiry form
We ask three things: what treatment you're considering, where you live, and when you'd like to travel. Photos or medical scans are optional but help clinics quote your case accurately. Sharing your case is free and commits you to nothing.
- Procedure (Hair · Dental · Rhinoplasty · IVF · etc.)
- Your location & when you can travel
- Optional: photos, medical history, prior treatment
- Email + WhatsApp · we never call without permission
Compare real quotes
How your shortlist comes together
Every clinic is checked before it can appear on GetClinic: licence, registration and the accreditations it claims. Clinics that can take your case reply with itemised written offers. Each offer states a fixed price or an estimated range, and what could change it, before you commit to anything.
- Licence, registration and claimed accreditations checked
- Itemised quotes · what's in, what's not
- Fixed or estimate — every offer must say which
- No obligation · decline any offer with one click
Video consultation
What happens on the consultation call
Before you decide anything, you can meet the clinic's medical team over video and ask anything: technique, expected outcome, recovery, alternatives. Consultations are free unless a fee is clearly shown before you book. AI-assisted translation is available if you'd rather speak your own language.
- Video call with the clinic's medical team
- AI-assisted translation available
- Photos reviewed live · honest expectations set
- Decline any clinic with one click · no awkwardness
Reserve with a protected deposit
What deposit protection gives you
You reserve your date with a deposit paid only through GetClinic's secure payment route, never to a bank account sent over chat. If treatment goes ahead, 100% of the deposit is credited against your treatment price. Cancel 72 hours or more before treatment and any deposit is refunded in full. If the clinic cancels, or decides the treatment isn't medically right for you, your unused deposit comes back in full.
- Paid through GetClinic's secure route, never over chat
- 100% credited against your treatment price
- Cancel 72 h+ before treatment · full refund
- Clinic cancels or you're not suitable · full refund
Treatment, then a year of follow-up
What follow-up actually looks like
Your clinic provides your treatment and clinical aftercare. That includes any hotel, transfers or other travel in its package, arranged by the clinic or its named providers. GetClinic stays with you afterwards: check-ins in your portal for 12 months, and if something doesn't look right we take it up with the clinic.
- Clinic-led aftercare · daily check-ins for the first two weeks
- Scheduled video reviews in your GetClinic portal
- We step in with the clinic if anything's off
Every cost, itemised and written down before you fly.
A quote only helps if it holds up on arrival. Every offer states a fixed price or an estimated range, and nothing changes without your express agreement first.
Itemised quote
Fixed price or estimate, stated on every offer before you commit.
Protected deposit
Paid through GetClinic's secure route. 100% credited to your price. Cancel 72+ hours before treatment for a full refund.
12 months of follow-up
Clinic-led aftercare with check-ins in your portal. We step in if anything is off.
The questions patients actually ask.
Straight answers about how the marketplace, payments and follow-up work.
Do I pay GetClinic anything?
No. Comparing clinics, getting quotes and booking through GetClinic is free for patients. A clinic may charge for a consultation only if the fee is shown before you book. Clinics pay GetClinic a software subscription and fixed technology fees. We never take a share of your treatment price.
When do I actually pay the clinic?
Your clinic sets the payment schedule and it is shown before you commit. Any booking deposit is paid through GetClinic's secure route. If treatment goes ahead, 100% of it is credited against your treatment price. Cancel 72 hours or more before treatment and any deposit is refunded in full. Inside that window a clinic may keep only a cancellation charge it clearly disclosed before you paid. We never ask for payment details just to send quotes, and you should never pay a deposit to a bank account sent over chat.
How do you decide which clinics to shortlist for me?
Shortlisting is marketplace matching, not a medical recommendation: we match on the procedure you asked about, your travel window, verification status and clinic capacity, and interested clinics respond with offers. Whether a treatment is right for you is decided only by you and the clinic's healthcare professionals.
What if I want to look at a clinic that isn't on GetClinic?
You're always free to go direct. But GetClinic's verification, secure deposit route, refund protections and follow-up only apply to bookings made through the marketplace, so we can't extend them to outside clinics.
Can I change clinics after I've booked?
You can cancel under the terms shown at checkout, then rebook with any other clinic. Cancelling 72 hours or more before treatment refunds your unused deposit in full. Inside that window only a cancellation charge the clinic clearly disclosed before you paid can apply. Your patient team can help you move your case across.
What's the difference between you and other medical-tourism agencies?
We're a software marketplace, not an agency. Clinics pay us a subscription and fixed fees, never a share of your treatment price, so we have no incentive to steer you toward an expensive option. Your clinic, not GetClinic, provides your medical care and any travel included in its package. Deposits travel a secure, refundable route.
Start at step one. Takes 2 minutes. No card.
Itemised quotes from clinics, in writing. A video consultation before you decide anything.