Accommodation Adjustments
Understanding Your Package
First, review what your package includes:
- Number of nights
- Room type (single, double, suite)
- Meals included
- Extension policies
- Cancellation terms
Common Requests
Extending Your Stay
If you need additional nights:
- Inform your clinic coordinator as soon as possible
- Ask about extension rates (often discounted through the clinic)
- Confirm availability - popular hotels book quickly
- Update your return flight if necessary
Changing Rooms
You may request a room change if:
- The room is not as described
- You need accessibility features
- Noise or other issues affect your recovery
Note: Changes are subject to availability and may incur fees
Early Departure
If leaving earlier than planned:
- Notify the hotel and clinic in advance
- Check if partial refunds are available
- Arrange transportation
What If You Have Problems?
Room Issues
- Report to hotel reception first
- Document the issue (photos)
- Contact your clinic coordinator if unresolved
Safety Concerns
- Address immediately with hotel security
- Contact your clinic
- Consider requesting a room change
Tips for a Comfortable Stay
- Request a quiet room away from elevators/ice machines
- Ask for extra pillows if recovering from surgery
- Confirm that room service is available for recovery days
- Ensure air conditioning/heating works properly
- Know where the nearest pharmacy is
Adding a Companion
If bringing someone:
- Check if your package includes companion accommodation
- Ask about additional bed or upgraded room options
- Confirm meal arrangements
Important: Most changes should be coordinated through your clinic, not directly with the hotel, to ensure your medical schedule is not affected.